Legal Notice

Pursuant to the current legislation in Spain, we hereby provide you with our corporate and tax data: Galeneo, with registered offices in Avenida del Ventisquero de la Condesa, 16 Local 1, 28035, Madrid and Company Tax Identification number: B01917970, registered in the Companies House of Madrid, in Volume 40874, Sheet 160, Section 8, Leaf 725097, entry 1.

Contact Information

  • Email: privacy@galeneo.com
  • Phone: +34 91 901 45 87
  • Postal address: Avenida del Ventisquero de la Condesa, 16 Local 1, 28035, Madrid.

Applicable Legal Framework

This website and the services provided by Galeneo are governed by current Spanish legislation, particularly:

  • Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE)
  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (GDPR)
  • Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights (LOPD-GDD)
  • Law 41/2002, of November 14, basic regulating the autonomy of the patient and rights and obligations regarding clinical information and documentation
  • Law 44/2003, of November 21, on the regulation of health professions
  • Royal Decree 1277/2003, of October 10, establishing the general bases for authorization of healthcare centers, services and establishments

Healthcare Professional Information

Galeneo is an entity dedicated to providing home healthcare services. All our healthcare professionals comply with the legal requirements established by Spanish regulations:

  • Professional registration: All our healthcare professionals (doctors, nurses, physiotherapists, psychologists, etc.) are duly registered with their respective Professional Associations
  • Registration number: Available upon request for each specific professional
  • Professional liability insurance: All our professionals have current professional liability insurance

Healthcare professionals collaborating with Galeneo are subject to:

  • The code of ethics of their respective profession
  • Current healthcare legislation
  • Applicable regional regulations in the Community of Madrid

Medical Liability Limitation

The medical and health information provided on this website is for informational and educational purposes only. It does not substitute professional medical advice, diagnosis, or treatment under any circumstances.

Galeneo and its professionals:

  • Do not assume responsibility for decisions made based solely on website information without prior professional consultation
  • Do not guarantee specific treatment results, as these depend on multiple individual factors for each patient
  • Recommend always consulting with a qualified healthcare professional for any health-related questions
  • Are not responsible for diagnoses or treatments performed by third parties based on information from this website

In case of medical emergency, immediately go to the nearest emergency service or call 112.

The services provided are subject to prior assessment of the patient's condition and corresponding professional indication. Galeneo reserves the right not to provide services when the patient's conditions require care in a hospital or specialized environment.

General conditions

By using this website, the User fully accepts these conditions, whereby if they do not agree with the content thereof they must refrain from using the website, as well as the services offered on it. Galeneo reserves the right to make any modifications it deems fitting and may change, delete or include, without notice, new content and/or services, as well as the way in which the latter are presented and arranged and the conditions of use of the website.

Access conditions

The User accepts that they access and use the website and its contents freely and consciously, under their exclusive responsibility, and consequently undertakes to:

  • Refrain from using the website to engage in activities that are contrary to the law, morality, public order in general, and to use it legally and honestly in accordance with these General Conditions. Similarly, they agree to refrain from engaging in any action that could damage, render useless, overload or damage the website and/or prevent the normal use thereof by other users.

  • Refrain from manipulating or changing any content of the website without the owner’s express written consent. Any alteration, change or manipulation made without the authorisation of the owner releases the latter from any liability whatsoever.

  • Refrain from reproducing, copying, distributing, publicly transmitting, transforming or changing the content unless they have the mandatory authorisation of the holder of the corresponding rights or if such action is legally permitted; and delete, elude or manipulate the Copyright and other data identifying the rights of the holders of the content, as well as any technical protection devices or mechanisms of information that the aforementioned content might contain.

  • Refrain from introducing or disseminating data programs (viruses or any other type of malware) that could damage the website. Galeneo does not guarantee the availability and continuity of the web and nor can it be held responsible for any damage that may occur or for any technical defects, including viruses and other malware of any nature derived from the use of the information and the material contained on the website.

Responsibilities

The User will answer for damages of any kind that Galeneo or any third party may sustain as a result of the non-fulfilment of any of the obligations binding them pursuant to these General Conditions. Galeneo assumes no responsibility whatsoever and does not monitor any possible hyperlinks contained on the website pointing to external content; nevertheless, it will remove any links that include illegal content as soon as it becomes aware of them.

Intellectual and industrial property

The User acknowledges that all contents of the website, and specifically all information and materials, the structure, selection, arrangement and presentation of its contents, programs and application development used in connection with them, are protected by intellectual and industrial property rights owned by the website owner or, where applicable, by third parties. Under no circumstances shall access to or use thereof by the User imply any type of waiver, transmission or total or partial assignment of said rights, nor shall it confer any right to use, alter, exploit, reproduce, distribute or publicly communicate such contents without the prior express authorization specifically granted for such purpose by Galeneo or the third party holding the affected rights. Galeneo is the owner of the elements comprised in the graphic design of the web, menus, navigation buttons, code, texts, images, textures, graphics and any other content of the website or, in other cases, is in possession of the corresponding authorisation to use such items. If any User or third party considers that any of the content entered into the Website constitutes an infringement of their Intellectual or Industrial Property rights, they should send a notification to Galeneo, identifying themselves and the holder of the intellectual or industrial property rights that have been purportedly breached, providing title thereof or accreditation of representation of the aforementioned rights.

Last updated: November 2025