Cookie Policy

🍪 What are cookies?

Cookies are small text files that websites save on your device when you visit them. They are completely safe and are used on millions of websites.

Prefer a summary? We use browser local storage (localStorage) to remember your preferences, and if you give us permission, Google Analytics cookies (with 1-day duration) to improve your experience. We respect your privacy to the fullest.

📊 What does Galeneo use?

✅ Essential Storage (Always active)

We use browser local storage (localStorage, not cookies) to remember your preferences:

ItemPurposeTechnologyDuration
cookie-consentRemembers your cookie choice (accept/reject)localStoragePermanent until manually cleared
languageRemembers your preferred language (ES/EN)localStoragePermanent until manually cleared

What is localStorage? It's a browser feature that stores data on your device without expiration dates and without sending it to servers. Unlike cookies, localStorage data never leaves your browser and is not included in HTTP requests.

📈 Analytics Cookies (Only with your permission)

They help us understand how you use the site so we can improve it. We only activate them if you give your consent.

CookieProviderPurposeDuration
galeneo__gaGoogle Analytics 4Distinguishes unique users1 day
galeneo__gidGoogle Analytics 4Distinguishes sessions1 day
galeneo__ga_*Google Analytics 4Maintains session state1 day

Important note: If you reject analytics cookies, Google Analytics works in cookieless mode, collecting only anonymous aggregate data without storing information on your device.

Additional privacy settings:

  • IP anonymization enabled
  • Restricted data processing
  • No Google Signals (Google Signals disabled)
  • No ad personalization
  • First-party cookies only
  • Settings: secure;samesite=strict

🎯 Your complete control over cookies

Your options when entering the site

  1. Accept all

    • Activates all cookies, including analytics
    • Helps us improve the website
  2. Essential only

    • Only cookies necessary for functionality
    • No analytics or tracking
  3. Reject optional

    • Same as "Essential only"
    • Browse with maximum privacy

How to change your decision?

You can change your cookie preferences at any time:

  1. Reload the page: Clear the local storage for this site and reload the page to see the banner again
  2. Clear browser data: In your browser settings, clear website data for galeneo.com
  3. Contact us: We'll help you at privacy@galeneo.com

Instructions by browser

Google Chrome:

  1. Open Chrome
  2. Go to Settings > Privacy and security > Cookies and other site data
  3. Click "See all site data and permissions"
  4. Search for "galeneo.com" and click the trash icon
  5. Reload the website

Safari:

  1. Open Safari
  2. Go to Preferences > Privacy > Manage Website Data
  3. Search for "galeneo.com" and click "Remove"
  4. Reload the website

Firefox:

  1. Open Firefox
  2. Go to Settings > Privacy and security
  3. Under "Cookies and Site Data", click "Manage Data"
  4. Search for "galeneo.com" and click "Remove Selected"
  5. Reload the website

Microsoft Edge:

  1. Open Edge
  2. Go to Settings > Cookies and site permissions > Manage and delete cookies and site data
  3. Search for "galeneo.com" and click the trash icon
  4. Reload the website

🔒 Legal compliance and your rights

GDPR (General Data Protection Regulation) - EU

We fully comply with European GDPR:

  • Explicit consent: We ask your permission before activating non-essential cookies.
  • Full transparency: We explain exactly which cookies we use
  • Complete control: You can accept, reject, or customize
  • Right to be forgotten: You can delete your consent whenever you want
  • No profiling: We don't create user profiles for marketing

LSSI (Information Society Services Law) - Spain

We comply with Spanish regulations:

  • ✅ Clear information before installing cookies
  • ✅ Prior consent for non-essential cookies
  • ✅ Easy access to this policy

🚫 What we DON'T do with your data

❌ We DON'T✅ We DO
Don't sell your dataProtect your information
Don't do personalized advertisingImprove the site with anonymous data
Don't track on other sitesOnly analyze usage on galeneo.com
Don't share with social networksRespect your privacy
Don't create marketing profilesUse aggregated and anonymous data

🌍 International Data Transfers for Web Usage Data

When you consent to analytics cookies, your anonymous usage data is transferred to:

  • Google LLC (United States)
  • Legal basis: Standard Contractual Clauses (SCCs) approved by the European Commission under Article 46 of the GDPR
  • Additional safeguards implemented:
    • IP address anonymization
    • Google Consent Mode v2
    • Data minimization (we only collect what's essential)
    • Restricted data processing
    • No user profiling
    • Cookies with 1-day expiration

💡 Why do we use Google Analytics?

Google Analytics helps us understand:

  • Which pages are most useful for our visitors
  • How to improve navigation and user experience
  • What devices our visitors use (mobile, tablet, desktop)
  • Technical issues that may arise
  • Usage patterns to optimize content

Important:

  • The data is completely anonymous (no personal identification)
  • We don't see your personal information (name, email, address)
  • We use Google Consent Mode v2
  • If you reject cookies, Google Analytics works in cookieless mode
  • Cookie duration reduced to 1 day (maximum privacy)

🤝 Our privacy commitment

  1. Transparency: We tell you everything we do
  2. Control: You always decide
  3. Minimalism: Only what's essential
  4. Respect: Your privacy comes first
  5. Security: We protect your information

📞 Contact for privacy

Have questions about cookies or privacy? We're here to help:

Data Protection Officer Galeneo Health S.L.

📧 Email: privacy@galeneo.com 📞 Phone: +34 91 901 45 87 📍 Address: Avenida del Ventisquero de la Condesa 16, 28035 Madrid

📝 Changes to this policy

This policy may be updated occasionally. When we do:

  • We'll change the update date
  • If the changes are important, we'll notify you.

⚖️ Legal basis

This policy complies with:

  • 🇪🇺 GDPR (EU Regulation 2016/679)
  • 🇪🇸 LSSI-CE (Law 34/2002)
  • 🇪🇸 LOPD-GDD (Organic Law 3/2018)

This cookie policy is part of our complete Privacy Policy.

Last updated: November 2025